PRIVACY POLICY:

1. Preface:

We, Manibee (on behalf of Swarna charmpa Tours & Travels Private Limited) are careful enough to maintain our users' privacy. We have developed a high-tech data control and processing system to maintain our users' confidentiality. We are very cautious about protecting our users’ valuable confidential information from data breaches or other fraudulent activities.

This privacy policy is developed to handle and save users' private information by Manibee, its affiliates or other subsidiaries.

Our privacy policy is designed for all our valuable users like people buying our services, wishing to purchase Manibee services or people who come in contact with us through websites, mobile links, call centres or other sales channels.

In this privacy policy, all users are notified as “You” or “Yours” and Manibee Company or its representatives are notified as “We”, “ours”, or “Us”.

We always recommend users to read the entire privacy policy before purchasing any service or products from Manibee website.

We Manibee are hereby declaring that our privacy policy is completely owned by us and has no relation with any other websites, applications or third-party-based links. Please be aware of breaching or forgery.

Whenever you access this website or other sales channels you are agreeing terms and conditions of this privacy policy-based content. If you do not support Manibee privacy policy, please do not purchase or use the website or its services or products.

 

2. Types of collected information with legal basis:

We, Manibee collect the below-mentioned information to provide your selected services and fulfil our legal obligations with third parties and our terms and conditions. This privacy policy is a core part of the User Agreement and please read it carefully during purchasing our products or services.

Website registration: During website registration, we collect personal information such as name, age, birthdate, religion, gender, marital status, home addresses, banking information, account number, passport ID, mobile numbers, telephone numbers, billing information, tax-related information etc.

 

Other information:

●            Transactional history to get information about lifestyle patterns, purchasing behaviour etc.

●            Information collected from linked social media channels like Facebook, Instagram etc.

●            Pictures or documents whatever you have uploaded to our server or website for future usage.

●            Information of your co-travellers you have added for booking or registration purposes for           booking in Manibee.com and we share that information with third-party service providers.

●            COVID-19 certificates and its related information.

●            PAN card details to comply with Liberalized Remittance Scheme (LRS) as per RBI laws for International booking purposes with your prior consent. Otherwise, the international booking process is not possible for us.

●            PAN and AADHAR card IDs are required for contactless hotel check-in.

●            Your Social Networking Site (SNS) IDs and their information if you log in with advertisements or other sales funnel of Manibee.com floating in different social media.

●            Your contact number, Email IDs to send you marketing emails, push notifications and others. Here you will get the option to unsubscribe if you wish.

●            Whenever you are going to complete the payment process, your debit or credit card details will be shared with the third-party service providers. To provide security, Manibee.com don't save any users' banking card details.

●            Information from surveys is collected to know users' experiences with Manibee.com, purchasing behaviour, lifestyle patterns etc.

We, Manibee.com use all the above-mentioned information for specific booking-related purposes and share it with the end service provider. Without such information, Manibee.com will not be able to complete the booking process. Your information is always protected with us and we don't publish or share anything until it is ordered by legal authorities, court orders, or other Government Enforcement services.

 

3. Automatically collected information:

●            We use cookies like other reputed online companies whenever you are logging in to the website or other advertisements etc. These cookies' information helps us to gauge the effectiveness of market advertisements etc.

●            Manibee.com collects data with Log files, Flash SMS, and HTML HTML-based channels.

●            We disclose certain information collected by you like reviews, using experiences, etc.

●            During your logging into our website, we collect different personal information such as ZIP code, IP addresses, geological address etc.

●            According to the current business rules, Manibee allows third parties to use your personal information for the booking or reservation process. However third parties utilize such information according to their privacy policies.

 

4. Personal information processing:

All your shared personal data are processed or utilized by us and third parties for reservation or other purposes on our behalf. These data are mainly utilized within India. If you have any other concerns about data privacy or protection please mail us support@manibee.com

For transaction purposes, we have a Secure-socket-layer in the website where your banking information and card details are end-to-end encrypted. Please use a secure browser to keep your information more secure.

For international and some national bookings we cannot confirm your reservation without your data-sharing consent.

 

5. How we utilize and share personal information:

When booking your hotels, flights, or other services, Manibee uses your personal information such as contact number, e-mail IDs, etc. Through these contact channels, we will provide you with transaction details, booking-related updates, confirmation, tracking updates etc.

For promotional purposes, we need to send you e-mails, sms and others where we will use your personal information like Contact numbers, etc.

For advertisements or other promotional purposes, we may use your data or personal information in aggregate or non-personalized formats. It may be a survey, advertisements etc to promote our business or other social activities.

We are compiled to share your personal information with the legal authorities for the legal investigation, legal summons etc.

We need to share information with the parties, service providers or suppliers for the completion of the entire process like booking or reservation of flights, buses, cabs or hotels.

We Manibee share your information with other domains in the same company like affiliates and associated entities to provide you the required services.

If Manibee goes through any acquisition then your personal information may be shared with acquiring companies.

 

6. Users right to protect privacy of data:

We Manibee has a very user-friendly interface and you need to create a user account with personal information. You have the freedom to correct, change or delete your personal information whenever you wish excluding some required data.

 

7. Users’ right to manage privacy of data:

You have certain rights to manage the privacy of your personal information. In this aspect, you may request us to provide a copy of your information. You can notify us if you want to rectify any information you have already saved with us. If you have complaints about data usage or any suspection about data usage please write to us support@manibee.com

Please remember, that Manibee is not complied with fulfilling all your requests according to our business terms. Still, we will try our best to protect your personal information with best practices.

 

8. How long do we keep your personal information?

Manibee will protect your personal information for a particular time up to your booking or other purposes. We may keep it in use for legal investigation, court orders or other official activities like tax or accounting-related activities.

Whenever your trip or reservation is completed with us, we will delete it forever or store it in the business archive (where your information is no longer in use with our business).

 

9. How can you stop receiving our promotional emails or SMS?

We occasionally send SMS, emails and other promotional newsletters. If you want to stop receiving such services, please click on the “unsubscribe” button at the end of the emails.

 

10. Links with other websites:

If you click on other website links in advertisements or any content of Manibee, you will be redirected to another website. Here our privacy policy is no longer in use. When you are sharing data with another website, the safety of your personal data will be according to their privacy policy.

 

11. Changes or amendments in the privacy policy:

We Manibee have the right to make changes or amend the privacy policy at any time based on tax change, legal reasons or any business requirements. Such changes will be effective as users' information utilization policies, how to share and use your personal data etc. We will make you aware of such changes. Such amendments will be in effect after publishing on this page of the privacy policy.

 

For any queries about the privacy policy please contact us or mail us contact@manibee.com

 

Contact details of the Grievance officer:

Name: Beejet Patnaik

Address: 37-D, POCKET-A, DDA SFS FLATS MAYUR VIHAR PHASE-3, Delhi, India - 110096.

Emails: beejetpatnaik@manibee.com